Customer Service Associate

Customer Support Dhaka,Bangladesh

We need a customer service associate for "The Optimists" to handle sales over the phone/zoom. The role involves contacting Bangladeshi customers living in the USA, promoting child sponsorship deals, documenting sales records and customer reactions. The ideal candidate must possess outstanding communication and sales skills, along with meticulous record-keeping abilities, to effectively manage all aspects of child sponsorship sales.

Job Responsibilities:

  • Initiating sales with potential customers over the phone or Zoom.
  • Asking questions to engage customers and keep the conversation going.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Listening to the customers' needs to generate repeat/referral sales.
  • Gathering and documenting customer information, payment methods, sales record, and reactions.
  • Answering customers’ questions on the products.
  • Sell products and place customer orders in the CRM system
  • Meeting sales quotas.

Employment Status: Full-time

Workplace: Work at home/office

Educational Requirements: Bachelor degree in any discipline

Salary: 20K - 30K (Based on experience and sales commission will be added after probation period)

Additional Requirements:

  • Communication Skills: The ideal candidate must possess excellent communication skills in order to effectively interact with customers and promote sales.
  • Sales Ability: It is essential that applicants possess a strong sales ability to achieve sales targets and contribute to the success of the organization.

Compensation & other benefits:

  • Festival Bonus
  • Weekly 2 holidays (Saturday & Sunday)
  • Gratuity
  • Yearly Picnic



Why Join Us?

With a lively, competent work environment, an inclusive work culture, and a friendly, supportive team that is always there for you, rest assured, at SJ Innovation, there is never a dull moment.

Birthday & Festival celebrations!
Wellness Sessions
Picnics/Performance-Based Trips
INC 5000 Certified
Health Insurance and Camps
Overseas Onsite Visits
Seminars Outside Goa
Fun Activities