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Production Support Engineer - Goa
Customer Support Goa,India
We are looking for Candidate who is available to work in EST time zone i.e 06:30 pm to 03:30 AM IST.
Job Responsibilities:
- Thorough Understanding of the Product
- Address Customer Queries and Provide Support
- Product Testing and Bug Reporting
- Feedback Management
- Participation in Client Demos and Pre-Sales
Requirements:
- QA background/experience
- Good communication skills
- Flexible to work at EST time zone.
- On call support
Experience:
0-2 years; candidates with Software QA Experience preferred.